Visitor Guidelines

We have a duty of care to our customers and team members. When visiting our store we ask you to be mindful of a few simple guidelines:

Compulsory face covering

In response to the latest UK government regulations, it is now compulsory that our customers wear a face covering when shopping in-store. If you do not have your own, we can provide one for you. Kindly note that all staff will be wearing a face covering when working in-store.

Please observe social distancing

We recommend that visitors follow social distancing and try to keep two metres apart from others.

Please use hand sanitiser provided

Take the opportunity to use hand sanitiser on your way into the store and where we have provided it throughout the building.

What we are doing

While you enjoy your time at DSM, our cleaning team will be disinfecting touch points, cleaning surfaces and replenishing stocks of hand sanitiser and hygiene products throughout the day. Our employees have undergone training and are constantly engaged in learning new work practices to assist you in the safest way possible.

We are prioritising employee and visitor welfare above all else. We treat your safety and the safety of our staff as a primary concern and all efforts are being made to ensure the upmost is done to follow all precautions against Covid-19 in line with current government guidelines. To sustain a healthy and safe environment, it’s important that we all respond responsibly to these health precautions. A risk assessment will also be available upon request.

Thank you and we look forward to seeing you!