How to Shop
Dover Street Market is currently closed, but we are pleased to let you know that we will be reopening from Wednesday 2nd December on an appointment-only basis.
Please be assured that our top priority is the safety and well-being of our clients and staff, which is why we are implementing all necessary safety measures recommended by the Government.
Although we will be servicing a limited number of walk-ins from Wednesday 2nd December, we do advise you book a shopping appointment in advance. Please email firstname.lastname@example.org or call +44 20 7518 0680 with your proposed time and date and a member of our team will be in touch to arrange.
We are pleased to offer virtual appointments to assist you with remote shopping. To book, please email email@example.com. A member of the team will be in touch to organise a video call through your preferred method – FaceTime, WhatsApp or Zoom.
December Opening Hours
Monday to Saturday Sunday
12:00pm – 8:00pm 12:00pm – 6:00pm
If the store is busy, you may have to queue for a short while and we thank you in advance for your patience.
In response to the coronavirus pandemic we ask you to be mindful of a few simple guidelines when you visit our store:
What we are doing
While you enjoy your time at DSM, our cleaning team will be disinfecting touch points, cleaning surfaces and replenishing stocks of hand sanitiser and hygiene products throughout the day. We are quarantining all try-ons and returns to reduce the risk of exposure to Covid-19. Our employees have undergone training and are constantly engaged in learning new work practices to assist you in the safest way possible.
We are prioritising employee and visitor welfare above all else. We treat your safety and the safety of our staff as a primary concern and all efforts are being made to ensure the upmost is done to follow all precautions against Covid-19. In order to sustain a healthy and safe environment, it’s important that we all respond responsibly to these health precautions. A risk assessment will also be available upon request.
Please observe social distancing
Always remember to follow social distancing and keep two metres apart from others.
Please use hand sanitiser provided
Take the opportunity to use hand sanitiser on your way into the store and where we have provided it throughout the building at dedicated “sanitiser points”.
Please wear a mask
Under the government guidelines, the wearing of masks is compulsory in shops. We welcome visitors who are wearing their own masks and we are providing masks for visitors who do not have their own. You will also see that our staff are wearing masks.
Please observe our rules for “TRY-ONS”
Please use a mask and disposable gloves when you are trying on any garment or shoes and please follow the instructions provided in the fitting rooms.
Thank you and we look forward to seeing you!